Privacy Policy

Last updated: February 2025

1. Information We Collect

We collect information you provide directly, including name, email, and payment details. We also collect information about your use of our services, such as lesson history and communications with teachers.

2. How We Use Your Information

  • To provide and improve our services
  • To process payments and manage your account
  • To communicate with you about your lessons
  • To ensure safety and security
  • To send you updates and promotional content (with your consent)

3. Data Security

We implement appropriate security measures to protect your personal information, including encryption and secure payment processing. However, no method of transmission over the internet is 100% secure.

4. Sharing of Information

We do not sell your personal information. We may share information with teachers you book lessons with, payment processors, and as required by law.

5. Children's Privacy

For students under 18, parental accounts are available. Parents have full access to their child's account and can monitor all communications and lessons.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at privacy@nwenglish.com for any privacy-related requests.